Cass MBA
London Symposium 2019

Agenda

cass

Registration and welcome breakfast

Cass Business School, 106 Bunhill Row, London EC1Y 8TZ

SESSION

Reflections of the Late Lord Mayor

Cass Business School, 106 Bunhill Row, London EC1Y 8TZ

SESSION

New directions for the London insurance market

Cass Business School, 106 Bunhill Row, London EC1Y 8TZ

10:45am to 11:15am

Coffee break

SESSION

Fans Not Customers

Cass Business School, 106 Bunhill Row, London EC1Y 8TZ

SESSION

Adapt or Die

Cass Business School, 106 Bunhill Row, London EC1Y 8TZ

ls photo

SESSION

Class photo

Cass Business School, 106 Bunhill Row, London EC1Y 8TZ

1:15pm to 3:00pm

Lunch and travel

golden bee

Welcome evening

Golden Bee, Singer St, Old Street, London EC1V 9DD

tate

Registration

Starr Cinema and Starr Foyer, River Entrance West, Tate Modern, Bankside, London SE1 9TG

SESSION

Avoiding the fallacy of technology: Time for new thinking and new directions

Starr Cinema and Starr Foyer, River Entrance West, Tate Modern, Bankside, London SE1 9TG

SESSION

A New Renaissance: Brands, culture and excellence

Starr Cinema and Starr Foyer, River Entrance West, Tate Modern, Bankside, London SE1 9TG

10:45am to 11:15am

Coffee break

SESSION

Storytelling - Same Direction

Starr Cinema and Starr Foyer, River Entrance West, Tate Modern, Bankside, London SE1 9TG

SESSION

The 10 Principles Of Great Customer Service

Starr Cinema and Starr Foyer, River Entrance West, Tate Modern, Bankside, London SE1 9TG

1:00pm to 3:00pm

Lunch and travel

royalins

Registration

Royal Institution of Great Britain, 21 Albemarle St, Mayfair, London W1S 4BS

SESSION

Connected Creativity – creating experiences for the digital consumer

Royal Institution of Great Britain, 21 Albemarle St, Mayfair, London W1S 4BS

SESSION

How embracing authenticity sparked an entirely new career

Royal Institution of Great Britain, 21 Albemarle St, Mayfair, London W1S 4BS

10:45am to 11:15am

Coffee break

SESSION

The Ethics of the Supply Chain

Royal Institution of Great Britain, 21 Albemarle St, Mayfair, London W1S 4BS

SESSION

How Customer Centricity drives long-term business sustainability.

Royal Institution of Great Britain, 21 Albemarle St, Mayfair, London W1S 4BS

1:00pm to 3:00pm

Lunch and travel

SITE-VISIT

Receipt Bank - site visit

Receipt Bank, 1st floor, 99 Clifton St, Hackney, London EC2A 4LG

ngallery

Registration

National Gallery - Sainsbury Wing, Trafalgar Square, London WC2N 5DN

SESSION

Delivering Major Projects for the benefit of London

National Gallery - Sainsbury Wing, Trafalgar Square, London WC2N 5DN

SESSION

Purpose and New Directions in Competitive Advantage

National Gallery - Sainsbury Wing, Trafalgar Square, London WC2N 5DN

10:45am to 11:15am

Coffee break

SESSION

The Future of Work: the augmented workforce

National Gallery - Sainsbury Wing, Trafalgar Square, London WC2N 5DN

SESSION

Overcoming Adversity

National Gallery - Sainsbury Wing, Trafalgar Square, London WC2N 5DN

SESSION

Closing

National Gallery - Sainsbury Wing, Trafalgar Square, London WC2N 5DN

1:00pm to 5:00pm

Lunch and free time

duckand

Cass MBA London Symposium Closing Party

Duck & Waffle, 110 Bishopsgate, London EC2N 4AY